Assistant Manager

Position Summary: 

The Missouri Historical Society is seeking an Assistant Manager for the History Museum's Shop. The Assistant Manager will assist the Manager in the day to day operations of running the Museum Shop. The Assistant Manager will also provide guests with a stimulating experience and enhance awareness, interest and appreciation of the country's rich history through the sale of merchandise that relates to the Museum's permanent collections, traveling exhibitions, events and programs.

Assistant Manager must be available to work weekends and some evenings as needed.

Essential Functions:

• Contribute to an environment that fosters teamwork, effective communication and responsiveness
• Provide the highest level of customer service by actively engaging guests and listening to their needs
• Accurately and timely respond to customer special orders, emails and voice mails
• Accurately complete opening and closing duties; handle register transactions
• Assist and lead in organizing and maintaining stockroom; assist and lead in completing shipping and receiving objectives
• Monitor and fill web orders; update product offerings on the website to reflect current programs, events and exhibitions
• Manage and coordinate book signing events
• Work with vendors/manufacturers to source products that reflect the museum's mission
• Implement visual merchandising/displays and maintains standards set by the Store Manager
• In the absence of the Museum Shop Manager, the Assistant Manager is formally responsible for directly supervising the Sales Staff.  
• In the absence of the Museum Shop Manager, work with PR/Marketing on promotional ideas
• In the absence of the Museum Shop Manager, work with all levels of  Museum Management and staff
• In the absence of the Museum Shop Manager, work closely with curators and exhibition staff  to obtain an in depth knowledge of our permanent collections and exhibits; Membership Department to identify opportunities to enhance our member experience; IT Department for on-line shop maintenance

Qualifications:

• Bachelor's Degree preferred
• Not-For-Profit Retail Accounting experience is highly desired
• Intermediate to advanced experience with MS Word and MS Outlook or similar programs

Skills:

• TAM advanced knowledge and experience with integrated accounting systems for general ledger is highly desired
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Maintain a calm demeanor and manage employee and customer issues professionally and according to store and company standards, setting a positive example
• Must have solid financial and quantitative analysis skills.
• Ability to effectively handle multiple projects concurrently
• Ability to work extended hours during critical times
• Ability to work under stress, with interruptions and tight deadlines
• Ability to maintain confidentiality of company information
• Must be detail oriented, but able to maintain a balanced perspective in rapidly changing business circumstances

Deadline to Apply: Position open until filled.

Please upload cover letter and resume when applying for this position.

An Equal Opportunity Employer

Current Openings for Assistant Manager Jobs at Missouri History Museum