Digital Communications Coordinator

Position Summary:

The Digital Communications Coordinator is the primary social media storyteller for the Missouri Historical Society's three entities: the Missouri History Museum in Forest Park, the Library & Research Center on Skinker Boulevard, and Soldiers Memorial Military Museum in downtown St. Louis. This position will champion strategic initiatives to provide engaging historical content that appeals to diverse audiences, entice online visitors to attend exhibits and key events, and raise awareness of the scope of the Missouri Historical Society Collections and how they're preserved and protected.

Essential Functions:

• Collaborate with curators, public historians, conservators, librarians, and archivists to create native social content–both written and video–that meets organizational priorities and raises MHS's profile in the digital space
• Lead day-to-day execution of MHS's strategy for publishing social content, under the direction of the digital communications manager and with the help of the web content coordinator
• Use social listening and engagement to build our brand's relationship with our audiences
• Provide digital customer service to social followers, responding as appropriate to inquiries and positive and negative messages
• Track and report on social media statistics using Sprout Social
• Cover evening and weekend events for social media, as needed
• Other duties as assigned

Qualifications:

• Bachelors degree in journalism, marketing, communications, or a related field
• 2 or more years of experience preferred in telling organizational stories on branded social media platforms
• Proven ability to find stories within an organization and craft them into compelling social content, both written and video
• Exceptional writing ability (3-5 writing samples required from all serious candidates)
• Proven ability to meet deadlines through prioritization of projects and organization

Skills:

• Must be able to absorb a lot of information quickly and determine how to convey the key points in a conversational manner that appeals to diverse audiences, adheres to MHS style, and is in line with the tone of a particular entity's social channels
• Knowledge of best practices on Facebook, Instagram, Twitter, YouTube, and Pinterest, plus awareness of emerging social media platforms
• Strong interpersonal skills to not only develop and maintain relationships across all levels of an organization but also work collaboratively with fellow team members
• Flexibility and adaptability to respond to unplanned situations that arise
• Critical thinking skills to ensure historical content is being shared thoughtfully
• Familiarity with Canva to create simple graphics for social media
• Willingness to attend specified evening and weekend events to provide social media coverage

Preferred Skills:

• Understanding of how data and analytics shape strategy
• Knack for communicating written information in a clever and compelling way
• Proven ability to shoot and edit video for social and web content
• Familiarity with Adobe Creative Cloud products, including Photoshop and Premiere Pro

Deadline to Apply: Position open until filled.

Applicants are requested to upload cover letter and resume. 3-5 writing samples required in order to be considered for this position.

An Equal Opportunity Employer

Current Openings for Digital Communications Coordinator Jobs at Missouri History Museum