Manager of Institutional Evaluation

COMMITMENT TO RACIAL EQUITY

The Missouri Historical Society commits to a process of listening attentively to one another and leveraging best practices and resources across our organization to promote a culture of inclusion where individuals from all racial and ethnic identities; ages; nationalities; social and economic statuses; sexual orientations; gender identities/expressions; religious, political, and ideological perspectives; and abilities are able to be engaged, feel valued, and thrive. click here for the full Commitment to Racial Equity

Position Summary:

The Manager of Institutional Evaluation leads the Missouri Historical Society's Evaluation Program, which oversees establishing and maintaining a systematic and integrated approach to conducting audience research in order to better understand our various audiences and contribute to the wider museum field.

This position supervises Evaluation volunteers, and interns; and works closely with a variety of departments within the Missouri Historical Society.

Essential Functions:

• Evaluation
  • Develop and implement program, exhibit, and guest experience evaluation
  • Analyze and communicate quantitative and qualitative data through written reports and presentations
  • Develop and maintain system for collecting institution-wide visitor demographics and engagement
  • Process regular reports of program and museum attendance/impact data
  • Conduct audience research projects that can inform the evaluation and museum field
• Capacity Building
  • Supervise the hiring, training, and oversight of data evaluation volunteers and interns
  • Support MHS staff in the development of in-house evaluation projects
  • Design and lead evaluation training for staff and volunteers/interns
• Dissemination
  • Prepare written reports, handouts, graphics, etc., to share evaluation results
  • Process regular reports of program and museum attendance/impact data for constituents
  • Share insights locally and nationally through presentations and publications
• Other
  • Build and maintain relationships with other evaluators at peer institutions
  • Build and maintain relationships with local university/college programs
  • Stay up to date with current research and methodologies in museum evaluation

Requirements:

• BA or BS in social sciences, social work, museum studies, or related field desired
• Minimum of 3 years' of experience (internships included) working with non-profit or community organizations
• Minimum of 3 years' of experience in audience research and evaluation, visitor studies, and/or marketing research
• Proficiency in Microsoft Office, various survey platforms, and SPSS Statistics or other statistical applications
• Requires work on some weekends and evenings

Skills:

• Excellent organizational skills that allow working on multiple projects at one time
• Strong interpersonal, written, and overall communication skills
• Ability to work with diverse audiences
• Ability to work independently and effectively, collaborate with peers, and lead cross-departmental teams

Deadline to apply: Position open until filled.

Please upload cover letter and resume when applying.

*External job boards: Please click this link, to apply.

An Equal Opportunity Employer

Current Openings for Manager of Institutional Evaluation Jobs at Missouri History Museum